Nutraceutical Fulfillment Services for Supplement & Vitamin Brands
Supplement fulfillment from FDA-registered, climate-controlled facilities, with lot-level traceability and FEFO picking on every order.
Health Supplement & Vitamin Order Fulfillment
Supplement fulfillment is the storage, picking, packing, shipping, and returns of vitamins, supplements, and nutraceuticals, handled by a 3PL with the lot tracking, expiration control, and storage conditions these products require. Because supplements are consumed, expire, and can degrade in heat, every unit needs to be traceable from the receiving dock to the customer.
NovEx is a founder-led supplement fulfillment company and 3PL for nutritional supplement brands with FDA-registered fulfillment centers in Memphis, TN and Salt Lake City, UT. Together they put more than 90% of the U.S. within two-day ground shipping. We fulfill orders for online customers, marketplaces, and retail partners from one inventory pool, so your health and nutrition products ship fresh and compliant wherever they’re sold.
3PL for Supplements, Vitamins & Health Products
Everything a supplement brand needs from a nutraceutical fulfillment partner, under one roof.
FDA-Registered Facilities
Both NovEx fulfillment centers are registered with the FDA as food facilities, so you can store and ship dietary supplements, functional foods, protein bars, and powders with confidence. Lot numbers are captured at receiving, and records are kept for every regulated SKU you store with us. Learn more about our FDA-registered 3PL.
Climate-Controlled Warehousing
Climate-controlled storage helps protect gummies, probiotics, softgels, and oils from the heat and humidity that shorten shelf life and drive returns.
Lot Control, Expiration Tracking & FEFO
Every unit is tracked by lot number and expiration date, with serialized tracking where needed. First-expired, first-out (FEFO) picking ships the oldest sellable lot first, so expired product never goes out and a recall or retailer traceability request is a report you pull, not an investigation you run. See our lot control.
Kitting & Custom Packaging
Bundles, starter kits, subscription boxes, and retail displays built to your specifications. Our WMS supports kitting on the fly, so components are never locked inside a pre-built kit you can't sell individually.
Ecommerce & Subscription Fulfillment
Direct integrations with Shopify, WooCommerce, Amazon, eBay, Walmart, and NetSuite keep one-time and recurring supplement orders synced in real time, with no manual uploads between systems.
Supplement Returns & Reverse Logistics
Returns are received, inspected, and checked against lot and expiration data. Sellable units go back to stock, and units with damaged outer packaging can be repacked instead of written off.
Warehousing & Fulfillment for Supplement & Health Products
From vitamins and dietary supplements to protein powders and functional foods, keep all your health products under one roof, with FDA-registered, climate-controlled storage and lot tracking on both coasts.
How it works
How Our Supplement Fulfillment Center Works
With supplements, shelf life matters as much as speed. Our supplement fulfillment center connects receiving, storage, fulfillment, and returns in one system.
Receiving and storage
Lot numbers and expiration dates are captured at the dock, and products are stored in climate-controlled space under FEFO logic.
Picking and packing
Orders are picked by scan, with expiration checks built into the pick rather than added afterward.
Labeling
Retail compliance labels, UPC and ASIN overlays, and master case labels are applied to each receiver's requirements.
Shipping
Parcel orders are rate-shopped across carriers, and wholesale orders ship by LTL or FTL freight to retail distribution centers.
Returns
Returned units are checked against lot and expiration data, and sellable stock goes back on the shelf instead of into a write-off.
Wholesale & retail
B2B Supplement Fulfillment for Retail and Wholesale
NovEx helps supplement brands supply pharmacies, specialty and big-box retailers, gyms, practitioners and clinics, and distributors alongside their online orders. Our FDA-registered facilities and lot control keep every wholesale shipment traceable and compliant.
Retail compliance is where supplement brands lose the most margin. Each retailer publishes its own routing guide, and a mislabeled case or the wrong pallet configuration can turn into a chargeback that wipes out the profit on an entire order. We build every B2B order to the receiver’s requirements.
EDI order processing and advance ship notices for retail partners.
Lot and expiration tracking with FEFO, so the right product ships every account.
Private label fulfillment with the same rigor for co-manufactured SKUs.
Wholesale, marketplace, and DTC from one inventory pool via omnichannel.
Custom WMS workflows matched to your products, retailers, and compliance.
Real-Time Visibility Into Your Supplement Inventory
NovEx’s online reporting gives you full visibility into your supplement fulfillment, down to the lot. You can track inventory across both fulfillment centers by lot number and expiration date, follow every order from pick to delivery scan, and see units on hand, days of cover, and cost per order in real time.
Supplement Fulfillment Your Customers Can Trust
Your customers trust what’s in the bottle. We protect that trust from receiving to delivery.
The same discipline on every unit: Lot numbers, expiration dates, and storage conditions are followed the same way on every order, not just during an audit.
Problems spotted early: We flag short-dated stock, lot issues, and inventory risks before they affect your customers or retail partners.
Straight answers when it matters: If something goes wrong, you hear it from us first, with what happened and how we’re fixing it.
A team that knows your account: You work with a named account contact, backed by founder-led accountability, who knows your products, channels, and retailers.
Why Supplement Brands Choose NovEx
Let's talk about your fulfillment needs
We want to help you achieve an efficient and cost-effective fulfillment solution for your business. NovEx is dedicated to providing seamless logistics. Complete this form to get started.
A company representative will:
- Respond within 24 hours
- Answer any questions
- Discuss how our logistics services can meet your needs
Need order fulfillment solutions? Start here.
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Supplement Fulfillment FAQs
FAQs
What is nutraceutical fulfillment?
Nutraceutical fulfillment is the storage, packing, and shipping of vitamins, supplements, and wellness products by a 3PL, with lot tracking, expiration control, and storage conditions that protect product quality.
Why do supplement brands need a 3PL?
A supplement 3PL handles storage, fulfillment, and compliance so your team can focus on formulation, marketing, and sales. Most brands come to NovEx when FDA-registered storage, lot traceability, or retailer compliance outgrows what they can run in-house.
Are NovEx's facilities FDA-registered?
Yes. Both NovEx fulfillment centers, in Memphis and Salt Lake City, are registered with the FDA as food facilities for storing and shipping dietary supplements and functional foods.
Does NovEx offer climate-controlled supplement storage?
Yes. Our climate-controlled storage helps protect gummies, probiotics, softgels, and oils from heat and humidity that can shorten shelf life.
Can NovEx manage lot control and expiration tracking?
Yes. Our WMS tracks lot numbers, expiration dates, and serialized inventory, with FEFO picking so the oldest sellable lot ships first.
Can NovEx ship supplements to retailers without chargebacks?
We build every retail order to the receiver’s routing guide, with the case labels, pallet configuration, ASNs, and paperwork it requires. Those are the details behind most compliance chargebacks against supplement brands.
What does a supplement fulfillment center do?
A supplement fulfillment center receives, stores, picks, packs, and ships supplement orders, while tracking lot numbers and expiration dates and keeping products in the right storage conditions. It also handles returns and reporting.
Does NovEx support subscription and ecommerce supplement orders?
Yes. We integrate with Shopify, WooCommerce, Amazon, eBay, Walmart, and NetSuite to automate one-time and recurring supplement orders.
How fast can NovEx ship supplement orders?
With fulfillment centers on the East Coast and West Coast, NovEx reaches more than 90% of U.S. customers within two days by ground.