Omnichannel Fulfillment Services
Use one inventory pool for all of your fulfillment needs with our omnichannel fulfillment services. Stop overselling. Ship better with NovEx.
What We Do as an Omnichannel Fulfillment Provider
As your omnichannel fulfillment provider, we hold one pool of inventory and fulfill from it across every channel you sell on – B2C and B2B – with the labeling and routing each one requires. We run as a founder-led omnichannel third-party logistics partner, so you can always talk to someone who knows your business, your products, and your priorities.
Our Core Omnichannel Fulfillment Services
Single inventory pool
DTC, marketplace, retail, and wholesale orders all draw from the same stock - no channel gets a siloed supply.
Retail-compliant picking
Labeling and palletization built to the routing guide requirements that big-box retailers demand.
Platform integrations
Shopify, WooCommerce, Amazon, and eBay orders feed into one WMS - no manual syncing between channels.
Real-time visibility
Available-to-sell stock stays accurate across every channel so you never oversell.
Returns management
Units logged, inspected, and returned to sellable stock quickly - with full traceability throughout.
Kitting & relabeling
Kitting and relabeling, including UPC changes, for products that need prep before they ship.
Channels We Fulfill
Omnichannel only works when every channel pulls from the same inventory and ships to its own spec. We run each one from a single operation, so a unit can go to a doorstep or a distribution center without you holding separate stock for each.
Direct-to-Consumer & Ecommerce
Our omni-channel ecommerce fulfillment team picks, packs, and ships orders from your store, branded to your spec, and monitored until last-mile delivery.
Retail & Big-Box Distribution
We ship retail-compliant loads to big-box retailers and their distribution centers. Correct labeling, palletization, and routing keep B2B orders flowing while protecting your account from costly compliance penalties.
Sell Everywhere Without Splitting Your Inventory
We Make Omnichannel Fulfillment Easier to Scale
If you’re stitching together a separate vendor for each channel, you’re paying for split inventory, mismatched counts, and several people to call when something breaks.
Our omnichannel fulfillment solutions put every channel on one floor, one system, and one team. We map the workflow to your SKUs, channels, and volume, then run it so you can sell anywhere without rebuilding operations each time. That’s the point of omnichannel 3PL services handled by one accountable partner.
Keeping Inventory Accurate Across Channels
When channels share stock, accuracy is the whole game. Oversell one channel, and you’ve shorted another; miss a count on a return, and your forecasting drifts. Our omni-channel fulfillment services run on a single inventory pool with real-time visibility, so available-to-sell reads the same number everywhere you look.
Every pick is scan-verified against the order, and every pack is checked before it ships. That discipline is how we hold 99.8% order accuracy across both coasts. Returns are managed just as carefully, logged and reconciled fast, so your counts and forecasting stay clean.
Why Brands Choose NovEx for Omnichannel Fulfillment
Any omnichannel fulfillment company can run as a volume machine that treats every account the same. We chose to run as an extension of your team. We bring founder-led accountability, proactive communication when priorities shift, and a real person who knows your day-to-day processes.
With bicoastal coverage from Salt Lake City and Memphis, 90%+ two-day ground reach, zero order minimums, and better negotiated carrier rates, we can help you cut shipping costs by up to 30%.
FAQs
What are omnichannel fulfillment services?
They are fulfillment workflows run from one shared inventory pool across every sales channel (DTC, marketplace, retail, and wholesale), so each order ships from the same stock to its own labeling and routing spec, under one real-time count.
How is omnichannel different from multichannel fulfillment?
Multichannel keeps separate inventory and systems for each channel. Omnichannel unifies them. One pool, one set of counts, one operation. This is why it cuts overselling, stockouts, and the cost of running parallel warehouses.
Is NovEx an omnichannel 3PL company?
Yes. We’re a founder-led omnichannel 3PL company fulfilling B2C and B2B orders from bicoastal centers in Salt Lake City and Memphis, with retail-compliant shipping, real-time visibility, and 99.8% order accuracy across channels.
What selling channels can you connect to and fulfill from?
We fulfill DTC, marketplace, retail, and wholesale orders, and integrate with carts and marketplaces, including Shopify, WooCommerce, Amazon, and eBay, so every channel feeds one WMS and one inventory count.
Can you handle retail compliance for big-box orders?
Yes. We apply retailer labeling, master case labels, and palletization to meet routing-guide requirements, which keeps chargebacks off your account while you also ship DTC and marketplace orders from the same stock.
Let's talk about your fulfillment needs
We want to help you achieve an efficient and cost-effective fulfillment solution for your business. NovEx is dedicated to providing seamless logistics. Complete this form to get started.
A company representative will:
- Respond within 24 hours
- Answer any questions
- Discuss how our logistics services can meet your needs
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